Resource Centre

FAQs

Patient care can be overwhelming, so we want nothing more than to make ordering the products you need as easy as possible. Take a look at these frequently asked questions for more information. If we haven’t answered your question here, don’t hesitate to connect with us for more information.

How do I order?

1. Select items and add them to your cart.
2. Once you’re satisfied with your choice of items in your cart, you may checkout by clicking the green “checkout” box on the popup screen, OR select the yellow cart icon at the top right hand corner of the navigation bar.
3. Fill out the shipping and payment information at checkout.
4. You will receive a confirmation email, completing your order.

If you require further assistance, please give us a call.

How do I modify my order?

Modifications to orders prior to payment can be made by navigating away from the checkout page and adding items to your cart. If modifications are required post payment, they can be made via email. Send an email with your name, order number, and modification details to customerservice@healthcarespecialties.ca.

What is the return policy?